Factory Warranty Information
What is a Recall Notification?
- Automobile manufacturers issue Official Safety Recall Notifications to inform you (the consumer) of vehicle defects that may have come to the manufacturer's attention. Recalls also suggest improvements that can be made to improve the safety of a particular vehicle. In most cases, recalls can be performed by your dealer for free. Knowing what recall notices have been issued on your vehicle helps you to keep your vehicle in the best and safest working order.
- All you need to know is the VIN (Vehicle Identification Number) and call the Zeemac Service Department at 604-298-8007 or E-mail Service or a Factory Dealer and ask them to find out if there are any outstanding recalls that may apply to your vehicle.
What is a Technical Service Bulletin (TSB)?
- TSB's are issued by vehicle manufacturers to help automotive technicians diagnose and repair problems reported by the consumers and/or repair facilities. Its amazing how many fixes are found in these bulletins that can not be found anywhere else. Thousands of bulletins are issued by manufacturers every year.
- TSB's contain up-to-date factory fixes or suggestions for difficult to diagnose problems such as rough idles, intermittent stalls, hard starts, and all kinds of shakes, rattles and clunks that can sometimes drive you (and don't forget your mechanics) nuts. TSB's describe service procedures that may improve performance, reduce future breakdowns, or show factory authorized modifications for your vehicle.
What is a Safety-Related Defect?
A Safety-Related defect is generally one that is common to a group of vehicles, tires, or child restraints of the same design or manufacturer. These defects are likely to affect the safe operation of a vehicle, tire or child restraint without providing any prior warning to the vehicle operator or user. Therefore, the defect poses a risk to the vehicle operator, occupants and others on the road.
Examples of safety-related defects...
- Steering components that may break suddenly, causing loss of vehicle control.
- Problems with fuel system components that may cause fuel leaks and possibly vehicle fires.
- Accelerator controls that may break or stick.
- Wheels that may crack or break.
- Seats and/or Seatbelts that may fail unexpectedly during normal use.
- Critical vehicle components that may break, fall apart, or separate from the vehicle.
- Wiring problems that can lead to a fire or lighting concerns.
- Airbags that deploy when they shouldn't.
- Child restraints with defective harness systems, buckles or components.
Examples of Non-Safety-related problems...
- Ordinary wear of equipment that has to be inspected, maintained and replaced periodically by the consumer. Such equipment includes shock absorbers, batteries, brake pads and shoes, exhaust systems.
- Air conditioners and radios that do not operate properly.
- Non-structural or body panel rusting.
- Poor quality of paint or cosmetic blemishes.
How do you know if you have any outstanding Recalls that may apply to your vehicle...
- If you bring your vehicle in to Zeemac for regular maintenance services... We do normally check to see if there are outstanding recalls that may apply to your vehicle.
- You may receive a letter from the manufacturer in the mail regarding a possible recall that may apply to your vehicle.
- You may receive a letter from Zeemac in the mail regarding a possible recall that may apply to your vehicle.
- You
can call the Zeemac Service Department at 604-298-8007 or E-mail Service or
a Factory Dealer and ask them to find out if there are any outstanding
recalls that may apply to your vehicle. All you need to know is the VIN
(Vehicle Identification Number) of your vehicle.
- For best results Transport
Canada recommends that you call them direct (instead of post mail or
e-mail) at 1-800-333-0510 and ask to speak to a defect investigator because
it enables the investigators to confirm that your information is correct,
and to answers any questions you might have accurately.
For more information you can go directly to Transport Canada Website.